Question By: Most businesses will hire a dedicated IT resource initially, but this becomes a challenge as it carries high operational cost. The decision to build an internal IT team or opt for outsourced IT support is impacted by a company’s budget, long term growth strategy and end user impact. For most organizations, hiring in-house IT is too costly as there is a full-time salary, benefits, ongoing education and the single point of failure if someone is sick, takes vacation or chooses to leave the company.
Having personnel in-house also gives you limited technological expertise as your IT support will likely be well-rounded but not a specialist in any area. Their skillset will be reflective of their paygrade and that can pose challenges when it comes to security, network architecture and diagnosing system issues.
When you look at outsourcing IT, you are able to cut operational costs, access all types and levels of IT support (network, infrastructure, security, help desk, application, software, hardware), be prepared to scale quickly, have NOC support.
By partnering with Sanapptx, you have access to state-of-the-art technology, security experts, network engineers and help desk staff who abide by a strict SLA. Working together with our team of experts increases operational efficiency, reduces cost and encourages business growth.
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